Date: 3OCT2003 Company: Bulletproof Mfg. Product: shipping Model: 01 TJ Opinion: Save your money! E-mail: jackd0503@hotmail.com

Details: Told me 3 to 4 weeks for my bumpers to get to me. Two months later I get the front bumper. Three weeks later the rear without the tire carrier. Two weeks later I get the tire carrier, but not in the configuration that I ordered. Two weeks later I get the shackles. After over 3 months I finally gave up on the winch plate and bought one from somewhere else. Great products, but the delivery time suck.

Date: 30AUG2003 Company: Gothereengenering Product: Bumper and Customer Service Model: Jeep TJ Opinion: Save your money! E-mail: strickland@conwaycorp.net

Details: I was about to spend around $1200.00 with this company. I made my first phone call to them, and got some girls cell phone. After emailing them numerous times I guess they finally fixed the phone. I then talked to a lady about ordering the bumpers. She informed me that the bumpers were being built and would take 2wks and she took my information and would call me when the bumpers would be ready. I'm a patient man. Ok. I waited 3ws. No phone call. Now i'm beginning to wonder what kind of company this is. I finally call them. No one answers the phone. This goes on for another week of calling everyday at all hours of the day. At this moment i'm begining to have serious doubts about this company. Finally after leaving several phone messages and emails, a lady calls and tells me the bumpers where actually messed up when they were being built and they have to be re-bent, and she would contact me when they would be ready. That was 1 month ago. I thought i was a paitent man. I would hate to know I actually needed help! Customer service is HORRIBLE! Do they actually sell anything? If they do, I'd hate to have to get ahold of these people for help or questions. Took me 2 months to get someone to call me back. Never did order the bumper! Guess they don't want to sell anything. So, My question? Am I the only one they don't wanna sell anything to? Anyone else have problems with this company? They where terrible!

Date: 25AUG2003 Company: Who Knows(doesnt say in item description) Product: Clutch Assembly Model: 1981 CJ5 Opinion: Save your money! E-mail: service@bakermarine.com

Details: Ordered 11' Clutch assembly, unit sent with incorrect fork, After installing clutch, trans. and old fork, Tellico4X4 would not allow me to return fork with out comletely removing trans. and cluth assembly, repacking completely and returning.Fork was individually boxed and could have been return easily.It took 5 calls and them telling me for days the fork was correct before they realized it was the wrong one. Beware of customer service practices from this company.

Date: 4AUG2003 Company: Tellico4X4.com Product: Tellico4X4.com Model: 2003 Wrangler Opinion: Save your money! E-mail: elwarpo@hotmail.com

Details: I purchased an Airraid Air FX induction system from Tellico4X4.coms web page. Since it was on their closeout page I had Brian at Tellico confirm the 97 on up unit would fit my 2003 Wrangler. He did, so I ordered it. When it arrived it did not fit and on the box said for 97-99. I called up Tellico and after 3 messages and a few e-mails I got a phone call saying tough luck, no returns. I understand if I screwed up I take the blame, but it was not my fault. Even after making a bracket and modifing the manifold gasket it does not fit properly and is a nice paperweight in my garage. Don't bother with Tellico4X4.com

Date: 26JUL2003 Company: Rustys Offroad Product: Rustys Offroad Model: N/A Opinion: Save your money! E-mail: Garrapeto@aol.com

Details: I placed an order with rustys offroad almost two months ago and still have received nothing. I had to call them everyday since they would never return my phone calls like i was told. I finally got a tracking number and called the freight company and they said that they shipped it to arizona. Rustys did nothing to compensate for their stupidity. They have cheap prices but charge you, then "ship" your stuff out and it takes two months (and still waiting) to get there. I would rather spend an extra $20 and get the parts I ordered in a reasonable amount of time. I also talked about this in the non-tech section as well.

Date: 7JUL2003 Company: Steelhorse Product: Entry Guards Model: '02 TJ Opinion: Save your money! E-mail: seo110@yahoo.com

Details: 6 months and rusted through. The powder coating flaked off in a few weeks. This coming from someone who washes their car at least once a week. These are total junk, save your money.

Date: 27APR2003 Company: bestop Product: deluxe soundbar Model: 93 YJ Opinion: Save your money! E-mail: wgilbertpt1@myactv.net

Details: This deluxe soundbar sounded like the ideal answer. No more kicking the 6x9 covers off, no soaking the speakers offroad etc. The cuspis speakers sound like crap, even with 45 watt CD player. Dont sound as good as the 4x6 front speakers that came with the jeep. To make things worse I had a piece of the hardware fail leaving it hanging halfway down. I think it is a design flaw. The metal going into the soundbar box is very thin and not very wide, about 1 inch. Keep in mind this soundbar is very heavy, like 35 pounds or so. IT WILL SHAKE back and forth no matter how much you tighten the U bolts leading to fatigue and metal failure. Bestop was good about sending a postage paid pickup and quickly mailed out another but I will be selling it since I believe it will fail again. great idea for sound but too damm heavy for the hardware and poor speaker quality.

Date: 18APR2003 Company: BFGoodrich Product: MT km 33x10.5 r15 Model: TJ Opinion: Save your money! E-mail: jpboyjeep@hotmail.com

Details: I had good experience with the old style MT tire from BFG, so I tried this one. While good traction all around for a mild mud tire, the other problems for me turned me far away from this tire. I am counting over 20 rim leaks from running these tires. Moderate tire pressures don't help. Never large debris, always sand or dirt in the bead causing a small rim leak. Every off-road trip ends with me cleaning and repairing at least 2 tires. I think it has something to do with the rim protector, but can't be sure. I can't recommend these tires to anyone.

Date: 26MAR2003 Company: Ox manufacturing Product: Ox Locker Model: Dana 30 locker Opinion: Save your money! E-mail: olddawg1@hotmail.com

Details: Purchased a dana 30 Ox locker .. install was smooth original operation was great... until the brass collar bushing on the shaft that actuates the cable locker wore out... they have refused to warranty or recognize this as a prob.. i would never purchase another Ox product again.

Date: 21FEB2003 Company: 4 wheel parts Product: their integrity/competence Model: shackle reversal 91 YJ Opinion: Save your money! E-mail: liquidbrains@hotmail.com

Details: In july I took my 91 YJ to "4 wheel parts" for a 2.5" lift, shackle reversal, new seats, wheels, tires, and 4.10 gears (f/r). They told me that they had most of the parts and they would have the next in a couple of days. They promised all would be done within 5 days. to make a long story a little shorter, I finaly got my jeep back more than a month later. Plus they screwed up my shackle reversal. They mounted the front bracket on its side in a way that it made the axle ride about 3-4" to the rear of normal. It also made the front end ride a little low and the 32" BFG's rub every time I hit a bump. When I complained about the constant rubbing, they told me that the Renegade package on my jeep was the cause was and asked me if I minded if they hammered some sheet metal out of the way. I told them to go ahead since I thought they were professionals. What they hammered was my BODY TUB!! Well when I finaly got to atlanta fron san diego (where I had the work done) I looke closer at the job they had done and realized that when they cut off the old spring mounts they also cut a 1" diameter HOLE in my frame!!! I went BALLISTIC at the 4 wheel parts in atlanta and they agreed to fix the weld and the SRS for free. I got stuck with the sloppy hammer job to my body though. Please e-mail me for more info about 4 wheel parts. They screwed everything they did to my jeep up except for the seats. The SRS was just the most quantifiable screw up! They are NOT the off road enthusiast they appear to be.........4x4 newbie beware!!

Date: 1SEP2001 Company: radiator.com Product: 3 core radiator Model: Wrangler 2000 4.0 Auto Opinion: Save your money! E-mail: Jlevens100@aol.com

Details: I have a 4.0 with a stage 2 preformace chip with a 185f Thermostat. It ran about 200F. I then bought a 3 core radiator for $220 bucks and is then ran 210F. I was not happy. I even added the water wetter after the install.

Date: 11JAN2003 Company: SkyJacker Product: Rock ready 6" Model: YJ Opinion: Save your money! E-mail: crawlin85cj@aol.com

Details: The system install easy, but that was the end of the good. The springs do not flex half as good as a standard 4" lift and I bent all 4 springs each of 3 times I wheeled them. SkyJacker did send me replacement springs with no questions, but it began to be a pain to repalce springs after each trip. I finally ripped them out and trashed them for a spring over using 2" BDS. I have never been happier.

Date: 22DEC2002 Company: essentially off road Product: tj roll cage Model: wrangler tj Opinion: Save your money! E-mail: tjjeeprz@aol.com

Details: the product (sucks) the customer service is really really bad these guys are yahoo's in my opinion

Date: 2DEC2002 Company: power trax Product: lockright locker Model: locker for the dana 35 non c clip Opinion: Save your money! E-mail: zuber15@yahoo.com

Details: i bought the locker and was very pleased with it for about 6 months. thats when things went bad. i've got an 88 yj with an old inline 6 and i was running 31's but still that is in no way considered big power or tires. in any case the clicking became constant to the point that my car was clunking and wouldn't drive i took the rear end apart and all the little cross pins were broken. they sent me new ones after i paid for them and i replaced them but what ever it was that went bad was permanant and the locker kept breaking pins must have broken atleast 3 sets before i gave up on it and just considered it a 300 dollar loss. i mailed and spoke with them a lot and all they would do was send me the cross pins but they won't take it back. the installation was easy and i checked the thrush washer clearance and everything but either i got a faulty one or they all just suck. either way i'd skip that crap and maybe get their gearless one next time. if i hit the lottery. but i've got a broken one if anyone wants to buy it from me just e mail me

Date: 25SEP2002 Company: `Borla Product: Borla header Model: TJ 98 Opinion: Save your money! E-mail: c-maroud@otenet.gr

Details: Well you better avoid buying such a product since if you dyno test it afterwards, not only will it improve your jeep performance, but also it will have a negative effect on your hp and torque. I noticed a 20% decrease in torque and hp when I compared it with the dyno test results when I had the stock header with a Borla catback , a K&N FIPK and a set of split fire plugs and spark plugs. If anyone is curious to see the dyno test results, just mail me your enquiry.

Date: 13SEP2002 Company: Tomken Product: Swing out tire carrier Model: Cj7 Opinion: Save your money! E-mail: deweycj7@cox.net

Details: VERY poor design, the weight and leverage are too much for the pivot, and the whole thing bent within 2 months. The stock cj tire carrier is better than this. I liked the bumper though.

Date: 23AUG2002 Company: IPI Automotive Products, Ontario Canada Product: Rotors and Drums sold by 4 Wheel Drive Hardware Model: 1999 TJ Wrangler Opinion: Save your money! E-mail: artymec@cox.net

Details: I ordered the rotors and drums from 4WD Hardware, neither of them fit correctly. The run-out could not be turned on the rotors, because the hub mounting surface was too deep for my application. Also, the mounting surface was super thin and flimsy. The drums were mounted, however they would not seat flush against the hub. The center hole and lug stud holes were bored offset from the center of the drum. This caused my wheels to wobble, and the break pads to squeak. I also ordered a hand vacuum pump. The one I received was not the one pictured in their catalog. It was constructed of "cheap" plastic and could not evac the fluid from my brake caliper, (it couldn't suck water from a glass!!.) What a let-down!!! I thought I had found a company with a large inventory of quality mechanical repair parts, I was mistaken. I attempted to contact 4WD Hardware via e-mail to rectify the situation, I received no response.

Date: 12AUG2002 Company: Truck Performance Center Product: Truck Performance Center Model: N/A Opinion: Save your money! E-mail: horuhe00@hotmail.com

Details: This company is full of idiots! I place one order for a header and chose ground shipping. They sent it UPS.($80 more) I cancel it 'cause I won't pay 80 bucks more. I place the order again by phone specifying Priority Mail. They sent again by UPS!!! Now they want me to pay $190 in restocking fees!!! www.truckperformance.com is a waste of time. Those Californians spend too much time in the Sun. It's fried their brains.

Date: 13AUG2002 Company: STEELHORSE Product: High back replacement seats with Kenwood speakers Model: Jeep Y/J 1989 Opinion: Save your money! E-mail: berentsen_mike@hotmail.com

Details: I had heard a lot about Steelhorse, Both good and bad. But let me tell you about $750.00 set of seats that started falling apart 1 year later. The stock seats were 12 years old with no cloth damage. I wish I could say the same for Steelhorse, and to make things better they had a 90 day coverage. If you look at steelhorse "Keep Looking"

Date: 14AUG2002 Company: Fram Product: Fram SureDRAIN Model: SureDRAIN Opinion: Save your money! E-mail: pandoff@xmission.com

Details: Product performs as stated but the flow of the oil is incredibly slow and a bit clumsy (orange drain hose) that it's just not worth it to me.

Date: 12MAY2002 Company: 4 wheel Parts Wholesalers Product: 4 wheel Parts Wholesalers Model: stabilizer Opinion: Save your money! E-mail: nowlin_j@hotmail.com

Details: Ordered a Rancho Steering Stabilizer from 4 wheel parts wholesalers. Recieved the wrong bolt with the stabilizer. emailed 4 wheel parts wholesalers several time and even sent a picture of the bolt to them. they admitted it was wrong bolt and basically blew me off and told me to call Rancho. what kinda service is that. they lost my business!!!!!!

Date: 11MAY2002 Company: ARB Product: OME Model: TJ Opinion: Save your money! E-mail: jtkeefe@fisi.net

Details: I used to like my OME suspension. Now after 2 broken track bar brackets and a sacked spring, I'm not too pleased. Although they originally replaced the spring and the first broken bracket, ARB stated "they had never heard of these problems before." They refuse to replace the current bracket. Feel free to contact me for further information, before wasting your money.

Date: 28APR2002 Company: Topflite Product: Topflite hardtop Model: '00 wrangler sahara Opinion: Save your money! E-mail: rcaporali@yahoo.com

Details: In January I purchased a Top-Flite hard top after the salesman assured me they were the best and if I wanted to buy crap, go to Steel horse. I spent the $2500 for the Top-Flite top w/sunroof. It showed up six weeks later and was beautiful, until it rained. I have water damage to my seats and carpet because the sunroof was not installed properly. They are nice at the factory, but between the sunroof, the bolt holes on the frame not matching, the drivers side upper door not fitting, the seals improperly installed, and the screws holding in the sunroof falling out I would not recommend this product to anyone, not for $2500. Then the shipping company they used said they couldn't bring the top to my home, I drove an hour and a half to pick it up and they refused to reimburse the delivery charge. Every time I complained they were nice, they sent me a replacement door 6 weeks later (wrong color, the pegs weren't set right, and the latches were different from the other door). I sent it back and they forgot to reattach the latches that hold it on. 3 months later and I am still waiting for a new seal for the sun roof! When is enough enough, now I just don't hear from them. And I had to pay the shipping on their screw ups. DO NOT BUY FROM THESE PEOPLE, they talk a good game but the end product is not worth the price.

Date: 26APR2002 Company: Bestop Product: Bestop rear storage box Model: 4261215 Opinion: Save your money! E-mail: dfdavis@indiana.edu

Details: Yep everyone needs more storage in their jeep. So why not look to bestop for their storage solution. Their Picture on their web site does NOT show what you get. The rear storage box is just about the right size to store a medium sized phone book. I say...Nay!

Date: 2APR2002 Company: Jacobs Electronics Product: Jacobs Electronics Model: Ignition System Opinion: Save your money! E-mail: j.henderson@granite.k12.ut.us

Details: The ignition system I recived from them did make a big difference in HP. It did not help w/ fuel milege at all but I didnt really care. But the worst part was the fact that after a couple of months the vehicle stopped running until I bypassed their system. HMMM. So I called them and one of their tech walked me through some tests and said the coil was bad and to send it back for replacment. Two months later still no coil so I called them and they had a hard time finding my account. Finally they found it and said my coil will be sent out and I should recive it in a few days. Well I got it back and it worked for another couple of months and stopped working again. So once again I called them fought with them to find my account ran more tests and the control module was bad. Sent it back. Didn't hear from them for another month. Called them fought again, said it would be sent out. Three weeks later I called and fought again and they said "OH we forgot to send it" so they sent it. I recived it and it was different. The wiring was not the same. But I figured it out and got it working. Two days later stops again. Called and fought "NO REFUNDS" now the $500 system sits in a box in my garage.

Date: 12FEB2002 Company: Edelbrock Product: Performer IAS shocks Model: N/A Opinion: Save your money! E-mail: adelyser@hotmail.com

Details: I installed these shocks and have had 3 replaced under warranty. The offer a stiff ride and are prone to breaking. I will be looking for another brand of shock.

Date: 7FEB2002 Company: Quadratec Product: Quadratec Model: N/A Opinion: Save your money! E-mail: mcjeep84@aol.com

Details: Terrible service! Fraudulent order and poor record keeping. I placed an order from Quadratec in 8- 01 for the Warn bumper/tire carrier combo. After waiting for 45 days they finally told me it was on backorder b/c SEMA had caused a lot of demand. I went to 4wd hardware and got one of their products in stock in 10-01 and cancelled the Quadratec order. They shipped on to me yesterday, charged my account and told me I had reordered on 12-5-01. They are leaving the charge on my account until the item returns...IT WAS THEIR SCREW UP!

Date: 25JAN2002 Company: Town & country jeep body shop, Seattle Product: body work Model: Wrangler Opinion: Save your money! E-mail: napp1@earthlink.net

Details: Took my Wrangler in for a repair to the hard top and to repaint the top, after getting my Jeep back I noted damage to my door and to the top by the door,and that the top had spray strokes across the top from lack of paint. After coplaining they agreed to repaint the top and the door, when I got my jeep back the top was touched up and not repainted, and the paint on the door was orange pilled with a run in it and dust in the paint, BEWARE of this shop do not go there!!!!

Date: 25JAN2002 Company: Quadratec Product: Quadratec Model: N/A Opinion: Save your money! E-mail: jbarr89@charter.net

Details: I've ordered a bunch of stuff from Quadratec within the last 3 mo., at first everything was great, I received what I actually ordered. Then within the last month they have screwed up twice, first off they sent me a oil pressure gauge from a different model when I ordered a fuel gauge, and most recently I ordered a set of brake lines from them, they called me the next day at work and told me that they were on backorder, I appreciated the call but told them to "cancel the order, I really need them, I'll order them from somewhere else" They told me "no problem, we'll take care of it" two weeks later they show up on my door. I called them back and after two weeks of bitching why I even received them in the first place I finally got my money back. They were very rude when I spoke to their customer service dept, the only person who even had the slightest bit of simpathy for what had happened was a guy named Jim Buckley, he figured my problem out and had another guy named Charlie figure out what happened, needless to say, It will take a long time before I do business with them again if ever.

Date: 14JAN2002 Company: Steel Horse Product: Windshield Tie Down Kit Model: 87 YJ Opinion: Save your money! E-mail: kralinc@yahoo.com

Details: Restoring my "baby" has been expensive but well worth it most of the time. I bought the SH windshield tie down kit and will never again buy anything they manufacture. The footman and windshield rests were so small they would pass through the OEM holes in the hood, I ended up painting the rests black again and am still trying to figure ou what to do for the footman.

Date: 26DEC2001 Company: TOMKEN Product: tomken tire carrier Model: N/A Opinion: Save your money! E-mail: pdowning2@mindspring.com

Details: Tomken SUCKS!!! Their tire carrier system is the worst purchase I've ever made. Stay away from the company, I emailed them several times to try to get them to replace the broken parts, no return. I've tried to reweld the joint with no luck. I can not say this enough, "stay away from anything Tomken".

Date: 9DEC2001 Company: ConFerr Product: CJ7 Axle Truss Model: HD axle Truss w/skidplate Opinion: Save your money! E-mail: MAFPNWBLB@aol.com

Details: It is junk. It looked nice out of the box. But there were parts missing, I could not level it because it was welded wrong, and when I tried to install it on the axle the u-bolts broke half way up the threads. I hate spending hard earned money and time on products that have to be reworked. DO NOT WASTE YOUR TIME OR MONEY ON CONFERR PRODUCTS.

Date: 12NOV2001 Company: Tomken Product: Tire Carrier Model: N/A Opinion: Save your money! E-mail: alreme@aol.com

Details: Tomken Never again!! The Tomken tire carrier is not capable of holding a doughnut spare! It rattled from the time I put it on. The weld on the pivot end broke on the highway while traveling to the trail. I welded it and it broke again. I then rebuilt the pivot end with a solid block - then the other end started to rattle away. I will never purchase Tomken again!

Date: 15OCT2001 Company: Superlift Product: 4 inch Springs Model: pre 75 Opinion: Save your money! E-mail: paul.melrose@umit.maine.edu

Details: Well... this lift sucks...or at least compared to any other 4 inch lift. The free arch of the springs are 5.5 inches front and rear. A 4 inch skyjacker lift is arched 8 inches in the front and 8.5 inches in the rear. The rear is arched more to increase lift due to the larger axle tubes of the dana 44 in the rear and the degree shims. Both of these things make your jeep lower. So if you put in this lift your jeep will sit lower in the rear and will look really small compared to a skyjacker lift. The skyjacker also has teflon slip pads between the springs. This give you smoother operation and better fles. Save your money and go with the bear of suspension.

Date: 29AUG2001 Company: Cobra Electronics Product: Hand-held CB radio Model: N/A Opinion: Save your money! E-mail: SS_GoofyJoe@hotmail.com

Details: A friend gave me a Cobra hand-held CB as a gift, to keep us in touch on-trail. Trouble is, it doesn't work. After some experimentation, we found that it will transmit but it won't receive. This does not speak well of Cobra's quality control department.

Date: 28AUG2001 Company: Skyjacker Product: Skyjacker 6" monoleaf Model: Monoleaf suspension Opinion: Save your money! E-mail: bethbluejeep@aol.com

Details: Wouldn't ask anyone to purchase anything from Skyjacker. THEY WILL NOT GUARANTEE OR WARRANTY the springs for the monoleaf system. $1100+ on the product, one spring BENT first time out (at a Jeep show!!!) and they nor 4Wheel Parts will make it good.DO NOT WASTE YOUR MONEY ON SKYJACKER PRODUCTS!!!!

Date: 3AUG2001 Company: steel horse Product: steel horse soft tops Model: 94 jeep wrangler Opinion: Save your money! E-mail: Jerry.Williams@fl.usda.gov

Details: I bought the steel horse soft top about 9 months ago, and have had nothing but trouble with it. The first one I got was to small I think it was just cut wrong. So I sent it back, and the secound one leaked every were and did not fit like my old best top did. So I have now sent it back for a refund so I can buy a best top. In my opion Steel Horse products are #@!%$# You know what I mean.

Date: 28JUL2001 Company: Skyjacker Product: Skyjacker 4" Double-flex lift Model: 2000 TJ Opinion: Save your money! E-mail: hiv0lt@alltel.net

Details: After 1 year, the heim joints are toast. The upper radius arm heim joints pop and rattle due to the teflon lining compressing. The heim's in the upper and lower radius arms are "froze" to the threads of the tube's. I broke my bench vise tryng to get one of them out. Called Skyjacker for the "lifetime warranty" and was told to send in the joints. I explained this Jeep is my daily driver, to no avail. They want me to buy new ones and ship back the old ones. If the wear is what they concider warranty, they will refund my money. BUT, if it doesn't come under warranty, then I don't want the POS's on my Jeep !! DUH?!?! But I will be stuck with $600-700 worth of Skyjacker heims that I don't want !!! I will call the owner of the company and try to resolve this with him. If nothing is accomplished, I will post bad about them on every Jeep forum on the web. Too bad it had to come to this.....

Date: 4JUL2001 Company: 4-WDHardware Product: 4WDH-Heavy-Duty Replacement Wiring Harness Kit Model: 79 CJ7 Opinion: Save your money! E-mail: jtzimmer@sota-oh.com

Details: I had a total birdsnest of wires on my 79 CJ7, but everything did work. My main goal was to get rid of the ugly and hazardous mess and replace it with a neat and tidy new harness. Since I have a 4WDH fiberglass body, I thought that their own wiring kit made especially for glass bodies was the the way to go. WRONG!!I tried to follow the directions that came with the kit as best I could, but there were many discrepencies between the kit and directions. After being stumped and thinking that I was at fault, I towed it to a local shop. $240.00 just get it running and exterior lights working. They told me that it wasn't my fault it was the kit that didn't make any sense. I still have a completely usless dash. Some instrument lights are on all the time and some go out when the headlights are on. No temp, fuel, tack, or the stock clock(no wires for it at all)and the dash is the only part that actually matched up with the directions for the most part. I called to report my problems with 4WDH and they said they had never heard of this problem and issued me a $50 credit. When I bought it I asked if there were ever any problems and she said no it was a simple job but they had had a lot of those jeeps in their shop to straighten out the wiring. Guess I should have read between the lines.

Date: 19JUN2001 Company: 4 wheel parts Product: 4 wheel parts Model: 4 wheel parts Opinion: Save your money! E-mail: jmikula@bigfoot.com

Details: Talk about crappy customer service. I ordered $2000 in lift and tires and they still screwed it up. I guess I have to purchase more than 2 grand. I still have yet to get my rim center caps. (over a month) They made me talk to Skyjacker to prove that their (4WP) kit was missing parts. Then they tell me I have to WAIT until the returned parts get back to them for them to ship the new ones... Don't waste your money or TIME on them!

Date: 24MAY2001 Company: Sky Jacker Product: Sky Jacker TJ Disconnects Model: TJ Opinion: Save your money! E-mail: hoguel@gfusd.k12.ca.us

Details: The complaint here is not so much with the product as with the company. I purchased these disconnects about two months ago and loved them, see my entry in "Excellent." However, after two monthes the pin bolt which installs to the sway bar snaped while turning a corner on a surface street. I informed Sky Jacker who was aware of the problem but they did not send a new part or warrnety the product. Instead they informed me that I installed them wrong, however, no instructions were sent and Sky Jacker told me they were a "factory bolt-on replacement." Apparently the sway bar needs to be drilled out to 5/8 to allow the pins some mobility, I do not buy it and was serverly dissappointed. So much that I canceled my order for the new Extreme 6" lift from Sky Jacker and went to the Rubicon. No doubt this was poor business on thier part. I GIVE SKY JACKER THE BIG THIMBS DOWN!

Date: 17MAY2001 Company: Rock Crusher (steelhorse) Product: Rock Crusher Cab Top Model: Cab Top for 97-01 Wrangler Opinion: Save your money! E-mail: tenyrsgone2000@Yahoo.com

Details: I was excited to finally see a "half-top" that actually sealed the cabin of the Wrangler. I called to order one, but first asked who "rock crusher" was. The guy at Essentials said that they didn't know when these tops would be in, that they kept getting delays and promises from the supplier. "Then why the hell is it in the catalog if it's not available?" I said. The guy said he wasn't sure, but that the supplier (Rock Crusher) was the one delaying things. I said, "the one shown must be a 'prototype' then. Is this a steelhorse thing?" The guy said they are a subsidiary or something. So beware: Steelhorse is using aliases to get your business. Rock Crusher = steelhorse = junk!

Date: 23APR2001 Company: Steel Horse Product: TJ console Model: 1997 TJ Opinion: Save your money! E-mail: tfacer@earthlink.net

Details: I purchased the console from Desert Rat in Tucson. Even with all the warnings about Steelhorse products I figured what could go wrong with molded plastic. The lid fell off the second day. Desert Rat cheerfully accepted the return. Steelhorse should go out of business.

Date: 19MAR2001 Company: STEEL HORSE Product: Upper Door Skins for 87-95 Wrangler Model: 1995 YJ Opinion: Save your money! E-mail: don0256@hotmail.com

Details: I ordered this piece of crap through JCWhittney without checking to make sure it wasn't made by Steel Horse. When I recieved the door skins the directions tell you to cut your old skins from the frame and replace it with the new ones. However the new ones to not come close to fitting properly and are made very cheap. If I did keep them I'm sure they would rip within a matter of weeks. I must say that when I called JC Whittney they were very professional and gave me money off of a quality Best Top replacement upper door to make it up to me. Please save yourself some grief and do not buy anything that says STEEL HORSE!!!!!!

Date: 25FEB2001 Company: JUST JEEPS, CANADA Product: ANY PRODUCT Model: ANY MODEL Opinion: Save your money! E-mail: mmek@excite.com

Details: No customer service at all!!. Will never recommend anything that works. All the parts ordered from them were not fitting/working properly. Almost got killed after they did a lift on my YJ. They didn't tie the brake lines properly and they were rubbing against the tires while turning. I LOST BRAKES ON THE HIWAY!!! ripped me of on steelhorse trail rack which is CRAP as well as the Console from same company. Does not fit !!! rubbs against seat belts. Also Steelhorse Air intake for the hood is made out of plastic and attatches with an adhesive. Did you ever expect anything for your JEEP to attatch that way?

Date: 25FEB2001 Company: Steelhorse Product: Trail Rack Model: 95 Jeep YJ Opinion: Save your money! E-mail: mmek@excite.com

Details: No quality whatsoever. Rusted after the first trip/rain fall. Rated at 75 lbs,nearly got bent when i put some firewood into it. Screws didn't match straight from the box(!@$%!!). Besides you have to drill holes in your back gate. CHEAP !!!

Date: 26JAN2001 Company: 4wheel parts Product: Anything from them Model: any jeep Opinion: Save your money! E-mail: Funky66@aol.com

Details: If you actually want things shipped to you without a problem, not backordered, and receiving all you ordered, go with a different company.

Date: 17JAN2001 Company: Corbeau Product: Corbeau Seats Model: 98 TJ Opinion: Save your money! E-mail: sswit@zdnetmail.com

Details: Spent $800+ on their seats and brackets. The brackets did not fit and they could never send me some that would. I finally gave up and sent everything back. I did get them to wave the 20% re-stock fee, but it cost me $150 to ship everything, and they would not reimburse me for that. Because of their inferior product, I lost $150 for nothing. Don't buy from them.

Date: 11JAN2001 Company: Rubicon Express Product: 2.5" lift kit Model: YJ Opinion: Save your money! E-mail: raulduke_69@hotmail.com

Details: I try to be as objective as possible when rating products I purchased. In Jan of '00 I purchased a 2-1/2" kit from Rubicon Express. I was very pleased by the service Mike gave me. one year later one spring went flat. I called them up asked them to cover it under warranty. They said their springs are not warrentied for sagging. fine. I asked for a discount. They said fine. I was happy with that. Next day they call me an chastise me for aking for it to be covered under warrenty and say that my frame could be bent, or the shackle hanger could be bent. they said they would give me no further discounts. This pissed me off!!! They called me to chew me out. Screw them. They don't know the basics of customer service. I won't buy any of their products. I'm truly pissed at them!

Date: 10JAN2001 Company: Carparts.com Product: Carparts.com Model: N/A Opinion: Save your money! E-mail: Axlerok@adelphia.net

Details: Carparts.com has got to be the worst website on the net. I ordered products, they charged me before they sent them, one came in 3 weeks, the other came 2 months later. Only after calling them about 200 times and e-mailing them a lot, they finally responded. I got all the products, and a month later, they sent the same order again! I had to go through the return order process, which took forever, and they said that they did not recieve the parts. My Opinion, don't ever order from carparts.com, THEY SUCK!!

Date: 22DEC2000 Company: 4wheelparts Product: anything ordered Model: N/A Opinion: Save your money! E-mail: stanbergman@hotmail.com

Details: Wouldn't recommend this company if you want anything delivered in a month or less there is a high chance of product being backordered.

Date: 21DEC2000 Company: Steel Horse Product: Ultimate Locking Console Model: 93 YJ Opinion: Save your money! E-mail: erc114@excite.com

Details: When I got my Jeep used the factory console had been broken (guy lost the key and used a prybar) so I was new to Jeep and got the cheapest replacement. The Steel Horse is total junk plywood and cheap material. Installation was a pain and the console is far to wide leaving no room for the seat belt clasps to play when the seats are moved. Granted it does what it is supposed to and holds the maybe 1 or 2 extra CDs I carry on the road, cheap spotlight, and a few other items that probably dont amount to $50 dollars for the lot. However I wouldnt trust it for much more and I intend to replace it with a Tuffy unit as soon as I have the free spending money. JB's evaluation Grade: F-

Date: 18DEC2000 Company: ProComp Product: ProComp 33x12.50 Mud Terrain Tires Model: TJ Opinion: Save your money! E-mail: jdh@earnhardt.com

Details: These are the worst tires I have ever purchased. The tread was great and would climb almost anything but the sidewalls where paper and wouldn't hold up to Arizona 4Wheeling. My opinion, THEY SUCK!!!

Date: 6DEC2000 Company: Kelly - Springfield Product: Safari DTR Model: 97 TJ Opinion: Save your money! E-mail: melvin187@hotmail.com

Details: The tires perform well in mud BUT the street life is horrible. I felt that I was misled by the sales person at the tire dealership about the estamated tire life. In closing, that specific dealer nor Kelly will ever have business from me again.

Date: 14NOV2000 Company: John Walls 4 Wheel Drive Product: John Walls 4 Wheel Drive Model: XJ Opinion: Save your money! E-mail: cherokee_man_1990@yahoo.com

Details: NO CONCEPT OF CUSTOMER SERVICE, I sent my crappy Ramsey Platnium 9500 there to be repaired and a month and a half later I get it back missing the remote and ITS STILL NOT FIXED. then they say I didn't send in a remote, then they say OK THE BOX WAS already opened when it got here so file a UPS claim and wait 4 years then we will send you your remote and harness. Point is DO NOT GO TO JOHN WALLS 4 WHEEL DRIVE AND DON"T BUY A RAMSEY WINCH.

Date: 28OCT2000 Company: California Tops Product: Soft Tops and Accessories Model: N/A Opinion: Save your money! E-mail: Cutch@rockcrawler.zzn.com

Details: Customer Service is the worst. There is a no return policy and no written guarantee. Payment has to be via money order. No credit cards. Bizarre actions of owner of California Tops.

Date: 11OCT2000 Company: Desert Rat Product: Anything they sell but is to much trouble to ship. ship. Model: 99 TJ Opinion: Save your money! E-mail: jeepin_mark@hotmail.com

Details: Ordered a Tera Flex systems kit, Track Bar, and a bunch of Bestop products from Desert Rat. Was told the Tera stuff was not in stock but they would get it and send the order out, could take a couple of weeks. Well I wait a couple of weeks and call back, they tell they had a inventory going on last week and that they don't know the status, but will check. Kewl, I wait on the phone, long distance from OVERSEAS, and the guy comes back and says they have everything but one of the Bestop pieces, but it will be in the morning shipment and they will send out the order then. 'No problem' I think, I'll wait. 2 weeks go by, no order, call Desert Rat back again, this time I'm told, Oh yeah, we have had it all here since last week, but since we have to send it through the US Post Office we are waiting to get a truck load of shipment before we send it. Appears it's to much trouble for the people at Desert Rat to go to the post office and mail parts to US service members serving overseas. I explain to them that I'm in the Army stationed overseas and that the US Postal Service is the only was I can get shipments and that I have waited well over a month already. Well he tells me that it's to much trouble to go to the Post Office for one shipment, even a shipment for over $1K and that if I want it fast I can pay $150-200 for a air express shipment. This after waiting over a month already? Bottom line, if you want a company that cares about it's customers avoid Desert Rat.

Date: 13OCT2000 Company: Tomken Product: Rocker Skids Model: 1998 TJ Sport Opinion: Save your money! E-mail: ted.cacioppi@cliffordchance.com

Details: The 2x4 rocker skids have only 2 attachment beams. This is inadequate, the the beams are weak. After about a year of bashing them on rocks, they flex into the body tub when hi-jacking - even after I welded on a third middle support beam. 1/8th inch metal is too thin, I punched a hole in one on a rock. Instead of more fabrication, I'm taking them off and getting BP's verion of the same thing.

Date: 16OCT2000 Company: Tomken Product: Rocker Panel Skidplate Model: Jeep Wrangler TJ 1999 Opinion: Save your money! E-mail: mmallette@mtl.ilcounican.com

Details: I ordered my Tomken rocker panel skidplates on the first week of July 1999. I was told that it would take about 3-4 weeks before they ship it out. I called after 4 weeks to make sure everything was ok with my order, was told it will take a couple more days before they ship it. After calling 3 more times i finally received them in the month of October 1999 !!! The instruction weren't that great, but I managed to install them in a couple of hours. The real problem is that the powder coating started coming off from everywhere on the skidplates. This started only 3 months after i had them. Needless to say that it's now been 1 year since the install and I HAD to take them off because they are rusting big time :( I will have to repaint them because TOMKEN (Crap) hasn't responded to my problem yet.... I stopped sending e-mails and stopped calling a few months ago. I would understand if the coating was coming off if it was scratched on a rock or something but the coating just peeled right off from everywhere including the top surface which was never scratched or stepped on.

Date: 3OCT2000 Company: jc Whitney Product: big brute swaybar disconnects Model: TJ Opinion: Save your money! E-mail: ross.white@hudsonrci.com

Details: Since I was ordering from JCW, I got these sent too. They are not made for a Jeep, neither the upper or lower connections fit (you would have to drill), and the bars themselves are very loose, would rattle bad. These are going right back to JC Whitney for the next victim.

Date: 1OCT2000 Company: carparts.com Product: carparts.com Model: carparts.com Opinion: Save your money! E-mail: adam@fiendation.com

Details: Placed an order for a borla exhaust from www.carparts.com "most orders ship in 24-48 hours." Well, about a week went by and I didn't have my exhaust, so I went to their order tracking page. It sent me an email that said "Sorry, your product is backordered, it will ship in 5 days." Well I was annoyed, but said fine, scheduled my project for the next weekend. 7 days goes by. I go BACK to the order tracking page. Now my ship date has been moved up ANOTHER week. Okay. Waited, waited, waited, checked back -- yup, moved forward yet another week. Finally I got frustrated, and emailed a polite but firm note expressing my frustration with the situation -- did I get a reply? NO! Then this morning I go to track my order -- and it says the order # doesn't exist!!! As far as I can tell, they cancelled it without even telling me! Not to mention the fact that I have been waiting *a month* for an exhaust system which never showed up, and they never did anything proactive about telling me it wasn't shipping. VERY disappointed.

Date: 21SEP2000 Company: PAW Product: Master Rebuild Kit Model: N/A Opinion: Save your money! E-mail: Jeepcj8@bellsouth.net

Details: Very Upset! Master rebuild kit for a 258 six. Came with a 304 V-8 timing chain and gears. A gasket set with no oil pan gasket or timing cover gasket. Then to top it off, Oil pump for who knows what, never have figured it out. The whole kit was about $370.00, bout $50.00 cheaper than the local parts house, but with shipping and purchasing the missing/wrong parts at the local parts house, I ended up paying about $470.00 to get it right. Thats about $100.00 more than going with the local boys.....Sorry local boys I'll use you next time. To sum up ........ PAW is on my !@#$ list.

Date: 5SEP2000 Company: Best Top Product: Soft Top Model: TJ Opinion: Save your money! E-mail: alpinhi@hotmail.com

Details: The times I have used Best Top in the past on CJ's and YJ's and the top worked out great. My TJ is a different story, the top leaks worse than to be expected around the doors.The top does not fit tight anywhere. YES, I did make sure the that I installed the top correctly x4.If you get above 60 m.p.h. the top comes unvelcored and will go flying off. None of the side windows in the rear fit properly and the back corners have to be bungee corded down anytime the top is up. Driving back from Colorado through windy western Kansas the top had to be duct taped down to stay on. Best Top has always made quality products but they didn't think this one out at all.

Date: 1SEP2000 Company: Rubicon Express Product: Rubicon Express budget boost TJ system Model: N/A Opinion: Save your money! E-mail: EMTRESQ911@aol.com

Details: First off, they sent it to the wrong address the first time, go figure. which resulted in me getting my product WAY late. They then decide to rush it out to me, and charged me the fees for it from fed ex to my credit card without even asking!! All that aside I finally get the spacers and shocks, with instant dissapointment upon opening the box. Again the instructions are probably better off being left out. Given Im not the best mechanic, BUT...like I have said before the instructions should tell you where to put ALL the parts. Even several calls to them, which is extreme long distance from where I live, did nothing to help me figure it out. I have never been so dissapointed with a company that has such a good reputation. I should have learned my lesson the first time with RE, dont bother even thinking about anything from this company. I would rather have a Jeep set up by Steel Horse then by Rubicon Express.

Date: 1SEP2000 Company: Rubicon Express Product: Rubicon Express NP231 Slip Yolk Eliminator Model: N/A Opinion: Save your money! E-mail: EMTresq911@aol.com

Details: Along with the "normal" problems from RE about actually being able to ship somthing to the correct address I was instantly dissapointed with the kit I was sent. First, as usuall, the instructions are about as clear as mud on how to actually install the thing, given Im not the best mechanic, but I think the instructions should actually include some mentioning of where exactlly all the parts go, if not for the parts list I would assume via the instruction that half the parts dont need to be used. Which brings me to problem #2, no grade 8 hardware, although I just like using grade 8 bolts the kit only comes with grade 5. If you plan on calling RE for help, dont bother, their idea of customer service seems to be dont call figure it out on your own. I highly suggest avoiding this company like you would avoid Steal Horse products.

Date: 24AUG2000 Company: Service Product: Casey Jeep of Va Model: 98 TJ Opinion: Save your money! E-mail: steve_and_virginias@hotmail.com

Details: Where to start?? I took my Jeep to Casey for a passenger side water leak, the hood light out, and a squeak under the vehicle. That was 5 visits ago, 2 of them being for 2 days without my Jeep even being looked at! I had to take a copy of the tech service bulliten to show them how to fix it, which they still could not do. They told me 3 out of the 5 times that the water leak was fixed, it wasn't. They also tell me that there is no bulliten for the squeak, but I just found one that was put out in '98. They told me they had the same problem with another '98 and couldn't fix it so they deemed it un-fixable! They were able to change the light bulb under the hood so I am impressed with that (sarcasm). They also scratched my hood down to the metal while working on the water leak and agreed to fix it. When I went to the GMAC web page to report their poor service, the rep called Casey and talked to the service manager. The manager lied and said that they had fixed most of my concerns (the light bulb?), that I had not yet had the time to take a tech out for a drive to duplicate the under vehicle squeak (did twice), and that they did not damage my hood, (told me they did and would fix it) and that they would fix it out of good will! A dealer painting a customer's entire hood out of good will? BS! They GMAC page was no help but that is because they were going on info from Casey who were lying to them to cover their butts. ******STAY AWAY FROM CASEY JEEP OF NEWPORT NEWS VIRGINIA******

Date: 24AUG2000 Company: Collins Bro. Product: Weber Carb Model: 82-86 258 6 cyl. Opinion: Save your money! E-mail: firminw@hotmail.com

Details: Carb was really not to blame it was the fine (joke) folks at Collins Bros.The carb was for a stock motor after I told them mine was modified.They would not re fund my money,they pushed off on Weber Redline who though really not at fault but were not willing to allow me anything on even a trade up to a 38/38. To add insult to injury I also purchased a long block w/a 12 mo.warranty.The motor only lasted 10 mo.& when I went back to them for a new motor they said it was my fault because I overheated it. Some diagnosis from 350 miles away and over the phone at that.If you are planning to buy any thing from these "fine folks" be ready for a good you know what and dont expect to get kissed,They're good at taking your hard earned cash but piss poor at returning it. DONT TAKE THEM LEAVE THEM.

Date: 22AUG2000 Company: AutoAccessories.com Product: Trail Cover Model: N/A Opinion: Save your money! E-mail: quicklyisnap@ripvip.com

Details: My problem is with the company AutoAccessories.com When I ordered the trail cover I asked them if it was made by Steel Horse (we all know what garbage that is) and they said no. When I finally got it (5 weeks later!) it was made by Steel Horse. So on the phone I go and they were pretty nice--told me to send it back and I did. Now they claim that they never received it and that they won't credit my card. In addition, I also ordered a spreader bar for my soft top. After waiting 7 weeks I called to ask where it was and I was told that it was on back-order but they never thought to tell me. In fact it's still on back order. I made the initial order in MARCH!! I call all the time but to no avail. They've already received payment from my credit card so there's no incentive for them to work with me. I've asked to talk to managers but am left on hold for up to an hour. I leave messages but they never call back. This is by far the worst company to deal with. I'll never go to AutoAccessories.com again!

Date: 20AUG2000 Company: TracTech Product: EZ Locker Model: Jeep AMC 20 Opinion: Save your money! E-mail: Phattyfish@hotmail.com

Details: I recently installed a EZ Locker in my rear with an AMC 20. Many people warned me about the rear end, and that the locker would pretty much destroy it. Well, on about the 5th day out, the locker literaly exploded just pulling out of my driveway. It kicked the Jeep 2 feet in the air, and left me with two locked up rear wheels. The product is junk, don't waste your money, or the time it takes to put one in.

Date: 26JUL2000 Company: Hedman Headers Product: engine swap headers Model: '81 CJ 5 w/ sbc 305 Opinion: Save your money! E-mail: mack-c-2000@juno.com

Details: SAVE YOUR MONEY-76-86 CJ5/CJ7 Chevy V-8 headers to fit your conversion--I don't think so--I will grant you, the right side bolts up, with minor modification to the wheel well, as stated---but the right side is always the one to go on first---THEN comes the LEFT SIDE, the one with the steering shaft, that always gets in your way--well, it did,although Hedman says that it should not---already had the right side on, could not go back, so i had to modify the #1 tube to work with the steering shaft--o'yeah, did I tell you that on the long tube model headers, the collecters come out along the frame rail--BETWEEN THE FRAME RAIL AND THE LOWER EDGE OF THE BODY-- you can't miss seeing the pipes from the road--OK if you're running straight exhaust--now to hook up the CAT'S (have to-EPA) and the mufflers (have to-inspection)--you have aprox. 2 feet to work with--not much left to play with-- some more cutting, and I got it, RESEARCH BEFORE BUYING.

Date: 17JUL2000 Company: Rubicon Express Product: RE 1.75" coil spring spacers Model: xj Opinion: Save your money! E-mail: Roadkill92@Budweiser.com

Details: For some reason Rubicon Express really dropped the ball on this one. I ordered over a month ago, and was told it would take five days to deliver. Two weeks later I called, they say they have no record of the order -- I reorder. One week later my wife calls them back only to get the same reply -- she reorders, and is assured it will be there by the weekend (this was on a Tuesday). It is now the following Monday and I still don't have the part. I will not reorder this time. Does anyone know of somewhere else I can get this part for about the same price (29.95)?

Date: 15JUL2000 Company: Midland Product: Midland CB Radio 77-120esp Model: N/A Opinion: Save your money! E-mail: jay_w007@hotmail.com

Details: This CB failed on it's first off-road trip. It lasted an entire four hours off-road. The radio stopped sending and receiving. Skip Midland and go with the Cobra or Uniden or Radio Shack. This is actually my second Midland radio because the my first Midland failed as well (I should have known better).

Date: 14JUL2000 Company: Big Dick's Suspension Product: 4" Lift Kit Model: 84 CJ-8 Opinion: Save your money! E-mail: iswitalski@gatecom.com

Details: My CJ-8 with an all fiber glass body and an AMC 360 rides like I bolted the axles directly to the frame. You can jump up and down on the front bumper and there is no movement. This is a result of a 4" lift kit from BDS. I called complained and they said i need atleast 12,000 miles on the springs to "loosen up" and i should remove one leaf from each pack. Well this made absolutely no difference. Save your money, that what I'm doing to buy another lift kit.

Date: 12JUL2000 Company: Steel Horse Product: Premium Seats Model: N/A Opinion: Save your money! E-mail: scott.erholm@lmco.com

Details: I wish I'd have found this site before I ordered some Steel Horse seats. The seats were complete garbage! Here's the details: First of all, the slide mechanism is extremely cheap and only locks one slide. This in itself is a safety hazard. The bolt holes in the main mounting bracket were not drilled accurately, so that the holes did not line up with the bolts on the seats. The center console is constructed primarily of cheap plastic, and there are two steel rods which stick out from the folding mechanism which will rip the vinyl sides of the seats, if the seats are moved forward. The headrests only lock on one side, which makes them sit crooked on the seats. To top this all off, I paid $50 for the "adapter kit" which consisted of nothing more than two steel plates with holes drilled in them. Upon installing the seats the first time, I found that the seats would not slide rearward even as far as the stock seats. Also, the seats sat higher than the stock seats. These two factors combined cramped my short 5'10" frame too close to the pedals, and greatly decreased the headroom. To correct these problems, I reversed the bracket, and mounted it a low as possible. With this method, the seats are in an acceptable position, but the center console now sits on top of the seat belt mounts, rendering them inoperative. Regardless of how the mounting bracket is configured, the center console seat sits higher than the two main seats, and the back folds back to a 90 degree angle, making the center seat practically useless for actually seating a passenger. I paid over $1000 for these seats, and I have never seen such poor quality of workmanship and materials. This is just another in a long list of reasons to never, ever, ever buy anything from Steel Horse!

Date: 9JUL2000 Company: Four Wheel Drive Hardware Product: Double Tube Bumpers Model: 1997 TJ Sport Opinion: Save your money! E-mail: sdmcatee@aol.com

Details: Poor quality workmanship! The front bumper was received with a large chip on the lower tube. A quarter sized dent in the riser, and the riser is not parallel with the bumper itself. The rear bumper was received with a large chip on the lower tube. The angle of the bend in either end of the top tube does not match the angle of the bend in either end of the lower tube. There was apparently no prep work done on this bumper before it was powder coated, there is weld spatter around the beads where the tubes were welded together. I believe Smittybilt makes a similar set of bumpers, and the nerf bars I recieved from them were excellent!

Date: 5JUL2000 Company: Grant Product: Grant Waterproof Seat Covers Model: JEEP SEAT CJ7 Opinion: Save your money! E-mail: rob9074@netzero.net

Details: Water Proof Seat Cover? BS!!! I recieved the covers from my son for my birthday. The first time my CJ was rained on the seats where soaked. I could not send them back as I did not have the receipt. Pure junk!!!!

Date: 6JUN2000 Company: Country Craft (Ted Vanzant) Product: ABS Plastic TJ Grille Cover Model: 99 TJ Sport Opinion: Save your money! E-mail: Wind_Danzer@hotmail.com

Details: Won item on a dutch bid in eBay. Arrived quickly but was falsely advertised. States on both his website (www.wee1.com) and in the eBay listing that there is no modifications needed for it to work. Confirmed it in an e-mail he specifically sent to me. After 6 hours of trying to make it work as his instructions stated, I gave up. Began my own modifications, which didn't help much. The problem is is that the ABS plastic, besides it being flimsy, wouldn't allow the headlight bezels to fit back into their holes properly and line up with the screw holes. It was to thick. Eventually I used my Steel Horse Headligh Billett Covers (never thought they would come in handy for anything besides rusting and the need for constant repainting) to hold the Grille Cover on. Honestly looks good but it's not worth the hassle. Don't try to modify it if you do get it because he will not give you any kind of refund. Ted Vanzant was very upset that I caught him in his game of attempting to rip Jeep people off. He needs to concentrate on HP Toner refills and lay off the Jeep products.

Date: 26MAY2000 Company: California Tops Product: Soft Top Model: Mustang - fastback style Opinion: Save your money! E-mail: tinyjam71@hotmail.com

Details: The Mustang soft top I purchased for my 90 Wrangler gives a different look for the wrangler and allows the top to be taken off w/ the rear portion in place. The company included a liner that really helped silence the soft top. However, the directions were poor ( at best ). I called the company for help and the cust service person told me that the directions were indeed lousy ( then why ship them w/ with the directions ). Once installed, the top does not come close to making a tight seal. I get standing water in my jeep every time it rains. Additionally, at freeway speeds the top has a dangerous tendency to detach itself and fly off. This is both a hazard to yourself and others. The company really should make the customer aware of this serious limitation of it's product. Please consider any other manufacturer before this one. Please email me with ANY questions regarding my experiences with California Tops' products.

Date: 23MAY2000 Company: Any Product: Any stainless steel ARB line Model: '98 TJ Opinion: Save your money! E-mail: ted.cacioppi@cliffordchance.com

Details: A tree branch reached up and ripped out my rear ARB line - it was stainless, so it was so strong that it sheared off the nut/bolt flush with the diff. No chance of a field repair, and now the diff has to come part to fix it. I called ARB - they said that the blue line was chosen to be the weak link, since it is very easy to fix in the field. Had I used blue line and had the cheap repair kit ARB sells I would have been back on the trail with a working ARB in 10 minutes.

Date: 27APR2000 Company: Wet Okole Product: Seat Covers Model: All Opinion: Save your money! E-mail: damon777@yahoo.com

Details: You have probably seen the advertisements for these seat covers in the back of other 4X4 magazines, but absolutely do not buy them! I bought a set that was black and gray and the included the heavy-duty neoprene front and back option. They looked great but set me back about $350. When I ordered them I told the guy I have a Jeep and that I run with the top off for at least 7 months out of the year, he said no problem just use our UV protection spray. Needless to say, 3 months after I bought them the gray fabric started to disintegrate and fall off. I took them back to the factory (I live 15 minutes away) and ended up talking to the owner. He was extremely rude and accused me of having excessive sand on my pants and that was what caused my covers to wear! I pointed out to him that the black colored portion of the covers was still in good shape and that just the gray part had degraded so it must be the materials. He flat out called me a liar, but did refund my credit card. Since then I have met numerous other owners who have had horrible experiences with these covers. If you put these covers on a Honda and they never see the weather you will probably be ok, but never put them on a real 4X4. Just look at their web site, they offer three separate product just to protect the covers! I ended up getting my seats completely re-upholstered for $380.

Date: 10APR2000 Company: Steelhorse Product: Soundbar Model: TJ Opinion: Save your money! E-mail: gw18stu@semovm.semo.edu

Details: Steelhorse speakerbar stinks! The screws were not long enough, it fit poorly, it did not come with all the parts it said were included(no washers), and the instructions were horrible. I bought this speakerbar because I had Infinity speaker replacements, so i wanted the least expensive bar. The Steelhorse speakers probably suck, but I never even plugged them in.

Date: 26MAR2000 Company: Dee Zee Product: Corner Covers Model: 1999 TJ Opinion: Save your money! E-mail: Jeep2Deep@cs.com

Details: After a minor run in with a fence I ordered diamond plate corner covers to conceal the damage. I wanted the units from Carr but I settled for the Dee Zee brand. HUGE MISTAKE. The hole punchings didn't line up worth a crap and the bend which is supposed to follow the contour of the bend in the body is NOT EVEN CLOSE! At the bend, they hang off the body by about an inch. After repeated phone calls and E-mail, no response from the manufacturer. If these are typical of the quality one may expect from Dee Zee, they SUCK!

Date: 26MAR2000 Company: corbeau Product: corbeau seat bracket Model: 84-91 cherokee Opinion: Save your money! E-mail: mtnjnki@webtv.net

Details: When installed, my head hit the roof and all three mirrors were useless, not to mention the stick shift was far away. so corbeau backward engineered the seats by taking a spring out and shaving 1" foam off the seats (can't set anything on the seat now as it winds up behind it) and it's still too high. no apology from them, a long wait and they stuck me for the shipping!

Date: 22MAR2000 Company: Steel Horse, anything Product: Steel Horse Model: 97 TJ Opinion: Save your money! E-mail: keithbowman77@hotmail.com

Details: Steel Horse really sucks. I bought the tow hooks from them and hate to say, but they rusted out on me in less than a month. Steel Horse makes horrible products and I will never buy from them again. I hope that company goes out of buisness. I say we all get together and boycott Steel Horse, save your money and buy a better product that might cost a few more pennies.

Date: 22MAR2000 Company: Trailmaster Product: Trailmaster 2" lift kit Model: 97 TJ Opinion: Save your money! E-mail: keithbowman77@hotmail.com

Details: I bought this kit unaware that it only came with spacers, bump stops, and shocks. They had misled me to believe it was a complete suspesion kit. I guess I should had been aware of this with a price tag under $300. Take my advice, it isn't very good for 4-wheeling, but if you just want to give your jeep a boost, that's all it will do. Other than that learn from my mistake!!!

Date: 14MAR2000 Company: Turbo City Product: CB Antenna Mount Model: 99 TJ Opinion: Save your money! E-mail: Blkntan@thebensons.org

Details: Looks nice, doesn't work. Once I installed it, the antenna was placed in such a way that I couldn't open the lift gate on my hard top. Apon further inspection, I couldn't attach my antenna wire as well. Not enought clearence between the bottom of the mounting flange and the top of my brake light. Good idea, just not thought out.

Date: 1MAR2000 Company: carparts.com Product: Customer Service Model: 1993 YJ Opinion: Save your money! E-mail: rlm93yj@yahoo.com

Details: Ordered some parts for my '93 6cyl YJ, well I got 1 part that is for a 4cyl XJ. After a week of phone calls and e-mails I still have not recieved any notice of what can be done to correct this.

Date: 17FEB2000 Company: Borla Product: Borla Headers Model: 92 YJ 2.5ltr Opinion: Save your money! E-mail: baradm@hotmail.com

Details: Just had them removed after having them on for a little over a year. They developed cracks at the welds around the collector. And I found rust in some spots along the downpipes and s- pipe that fits to the cat. The s-pipe on initial installation fit right up against the tranny case. Didn't think anything of it then, till I found out it was the heat that killed my slave cylinder for the clutch. I should've saved my money...geez what was I thinking $300 for headers!!! Oh, and as far as performance...I had actually lost mileage per gallon and power was gained in the 4000+rpm range only...didn't see any low end improvement at all.

Date: 20JAN2000 Company: Tomken Product: Swing out tire carrier Model: Wrangler Opinion: Save your money! E-mail: ymiazombie@hotmail.com

Details: I have come to the conclusion Tomken has no quality control dept. I purchased their tire carrier and none of the pre-drilled holes lined up, the hardware is junk, and the assembly directions are vague at best. I also purchased the u-bolt skid and I got three that fit and one that was not even close. Go figure! No more tomken for me ever again.

Date: 15JAN2000 Company: 4x4 Unlimited Product: Disc Brakes Model: Lumberton Texas Opinion: Save your money! E-mail: kwebb@dtx.net

Details: These guys sold me a front disc brake conversion. They said everything you need from booster to pads for $200. It was a set up from a newer CJ. After taking the 2 hour drive to get there, I found that they didn't have all the parts. Not only that, but they hadn't cleaned them up at all. They threw in some new rotors and brake pads, told me where I could get the booster and we called it even. Upon cleaning up the parts, most were unusable. They would not replace the unusable parts or refund my money. This was their third strike for me and by far the worst. They have no concept of customer service and seemingly little to no knowledge of Jeeps (their specialty). SAVE YOUR MONEY! Stay far away.

Date: 21DEC1999 Company: ?Rubicon Express? Product: 4"lift kit Model: YJ Wrangler Opinion: Save your money! E-mail: aircoold@magpage.com

Details: First off, Rubicon Express uses Pro-Comp springs in their 2.5" and 4" lift kits. Is it any wonder why they do not advertise this fact? Because no one would buy them if they did. Most of us will agree that Pro-Comp springs suck. I did not know they used these springs until after I ordered them. That brings me to the other reason I write this today. I ordered their lift kit and was very clear about my address, even had to spell it for them. I ordered their lift kit and was very clear about my address, even had to spell it for them. I paid $200 just for the shipping and handling! It was 2 weeks later that I received the lift; well, part of it. I did not get 1 front leaf spring. I was told by Fed-Ex that the spring would be in the next day or so, and when another week went by, I decided to call Fed-Ex. Fed-Ex delivered the spring already actually 4 days ago, but they delivered it to some guy in South Carolina. I live in Delaware, a couple hundred miles away! They said that they delivered it to the address that Rubicon Express gave them, and that RE gave them permission to just leave it outside the garage door. I do not live in SC or have a garage. So I call RE and they are very short with me like it was somehow my fault. They are going to try to get the above mentioned spring back from SC and then mail it to me. "That is the best we can do" they said. Now is that what they call customer service? I don't! I suggested they just send me a new spring and then deal with the one in SC later, because that was their mistake and not mine. "I'm sorry we can't do that" they say. Bull!! I informed them that this will be the last time I would ever order anything from them, and unless you enjoy spending your hard earned money buying complete strangers Jeep parts, I suggest you buy from someone else. Besides I think Pro-Comp (I mean RE, or is there really a difference?) should have informed me that I was buying someone else springs! Had I known they were Pro-Crap, I would not have spent the money to begin with. In short Rubicon Express' bottom line is not customer satisfaction but $$$$. Stick with a company that actually cares, this is not one of them.

Date: 14DEC1999 Company: Steel Horse Product: Tailgate Re-enforcement Hinge Kit Model: N/A Opinion: Save your money! E-mail: dbyrd242@aol.com

Details: I bought this kit off of Quadratec. When I got it there were no instructions, so I was cool and wrote a nice letter asking for some. No response, which shocked me because I have been a long time customer with no problems before. Tonight I called Steelhorse in California! They suck! It was impossible to reach them, and the customer service operator was rude and impatient. She told me they would mail the papers out, we'll see. Forget that junk, I am buying a rear bumper/tire carrier! Save your money dudes!!!!!!!!

Date: 12DEC1999 Company: Turbo City Product: Adjustable MAP sensor Model: N/A Opinion: Save your money! E-mail: dgm2@earthlink.net

Details: A few months ago, I ordered Turbo City's adjustable MAP sensor. When I received it, I installed if according to the instructions (there's only one way to plug it in, so a mistake on my part was next to impossible). The unit failed right out of the package. When I tried to start the Jeep the sensor got very hot and the Jeep wouldn't start. Turbo City sent me a replacement which I installed with no problems, although I noticed no difference in performance. About a week after the install, my motor started acting up so I pulled the adj. MAP sensor and the Jeep still ran very poorly. As it turns out, the adj. MAP sensor not only self-destructed but it also destroyed my stock MAP sensor in the process. Caveat emptor!

Date: 1DEC1999 Company: Rubicon Express Product: Quick Disconnects Model: XJ Opinion: Save your money! E-mail: locked35@yahoo.com

Details: I really like most products from RE, but their disconnects suck. First the ones they sent me were too long and put holes in both fenders. I went from a 3" lift to a 5" to solve this problem (at least that is what I told my wife). Then, after about 2 weeks of driving, they really became sloppy. The noise is rather embarrassing when I have passengers or drive slow near a group of people. The biggest problem with mine was when the XJ leaned very dangerously in a sharp corner. The truck also began to dive during normal braking after that. When I inspected the front end I noticed one of the pull pins missing. A friend of mine had four spare pins from a spare set of RE disconnects. He gave me one and off I went. During our next 4x4 trip, I heard my front coil spring pop. We were only on a dirt road. I looked at the spring and discovered that another pin had fallen out and the swaybar link was slamming into the coil. I took the disconnect assembly off of the driver's side only and drove the 2 hours home with the XJ jumping at anything above 50mph. My friend gave me another pin the next day. I now use plastic zip ties to hold the pins in place. So much for the "quick" in the disconnects. My friend hasn't lost any pins, but he has suffered the noise and slop. Go with the single pin units. They're much more sturdy.

Date: 1DEC1999 Company: Floyd Dodge/Chrysler Product: Paint Work Model: 1999 Cherokee Sport Opinion: Save your money! E-mail: tracyw@tcia.net

Details: In August of '99, Floyd Dodge reworked a quarter panel and rear lift gate due to factory paint defects. After 3 attempts to fix the paint, my Jeep looks to have been painted by a 5 year old!!!! I now have scratches, dents & damaged moulding & body trim, not to mention a NICE coat of CLEAR COAT OVER SPRAY ON MY ENTIRE JEEP!!! Windows and all! All with no help from Chrysler. Many attempts have been made to work with this dealership in rectifying the problem, but no results to date. Save your money, don't buy a paint job from this dealership!!!! Or, you will end up like me: RIPPED OFF, AND RUN OVER.

Date: 28NOV1999 Company: Performance Products Product: Ordering and Cust. Service. Model: 1993 YJ Opinion: Save your money! E-mail: porschelover@usa.net

Details: Twice now, I have ordered from them with nothing but hassles. I frimly believe in boycotting this company. My first order was a bunch of misc odds and ends (One of them being that stupid cardboard center console) and they cancelled the order due to billing error on their part... and didn't bother to inform me. After patiently waiting for two weeks, I called them and got a very informal explanation. I decided to give them a second try when I needed to replace my exhaust. I ordered the jardine header and cat back, amongst other things. They called me up a WEEK later to tell me that they have a hard time getting the jardine headers and wanted to sell me the Borla for more than double the cost of the other. I agreed, and was told that everyting would be shipped on the 9th. I waited... I put off my emmissions tests.. the 19th rolled around, so I calmly called 'em up and found out that my exhaust was supposed to be in by the 18th, so it should be there soon. Nothing but hassles. I hope they go bankrupt.

Date: 17NOV1999 Company: Moto Master (Canadian Tire) Product: Spray on pick-up truck bed liner Model: '81 CJ-7 Opinion: Save your money! E-mail: gsrcb@stthomasu.ca

Details: My hard top was looking awful bad after years of neglect, so I rebuilt the liftgate and sanded off the wads of old paint. Being in University means that my 'funds' are limited, so I took the seemingly better route and decided to coat the top myself. It's a year later, and chunks of plastic-crap are falling off all around the doors. And every time I wash the Jeep, the washing mitt gets coated in black crud! FINAL THOUGHT: It is no good whatsoever!

Date: 15NOV1999 Company: Olympic 4x4 Product: Tailgate Trail Rack Model: '98 Jeep Wrangler Opinion: Save your money! E-mail: AWWings@aol.com

Details: Difficult to mount on tailgate. Missing parts when arrived. Right side hinge mount wants to tear off passenger side tail light. Re-enforcement plate on left side of tailgate too long and has to be cut to fit.

Date: 7NOV1999 Company: Ferman of Port Richey Product: Customer Service Model: TJ both 1999 and1997 Opinion: Save your money! E-mail: czanios@optimacorp.com

Details: My family and I have purchased a number of Jeeps over the years. Currently we own 2 1999 TJ's (1 1998 TJ, 1 2000 TJ) and 1 1990 YJ, and we enjoy them very much. We do take them to many Jeep Jamborees, Camp Jeeps, and other Off roading events. So we love it as our life style. The bad news is that Ferman of Port Richey, FL, we live so close to, treats us so bad when it comes to service work. They are rude to us and tell us the vehicles are not under warranty when they really are. They would make us leave our vehicle there so they can tell us that my air conditioning knob was broken when I showed it to them, but they said it had to be seen by a service tech which took all day and one month to order it. We now travel to another dealer to get service work preformed because there is no problems with warranty work.

Date: 4NOV1999 Company: electromotive Product: fuel injection for the inline six Model: electromotive JFI Opinion: Save your money! E-mail: scottp96137@yahoo.com

Details: I can't put the blame on anyone but myself for purchasing this kit! Since I have owned this kit (which cost me around 1800 bucks), I have spent another $500 in parts from Electromotive and towing. I expected the install fee since I'm not the greatest electrical wiz, but when you have a simple problem and you call for advise and you get Frank(?) who treats you like a dumb #%@$ so you feel like you just got ripped off. I have replaced numerous sensors, a idle air control motor, had the computer fixed for $200. In the beginning, I was told of many reset codes that were not in the manual. Frank made it sound as if I was in on the creation of this thing and was completely out of line with his comments. Next came the failing parts that once you fixed one another problem arose. I had suspicion that the computer was malfunctioning and asked to see if they would bench test it at my cost. I would pay shipping and the repair only to get "I don't want that f#@$@$ thing sitting in my shop, what makes you think it's the computer?". Three months later, after talking to Eric, I sent the computer in and they found numorous problems with it. Maybe things are changing! I have spoken with Eric and Scott many times and they seem very helpfull, but overall I wished I hadent done it at all! BUYER BEWARE! Electromotive out of Virginia!

Date: 3NOV1999 Company: Steel Horse Product: Bikini Top Model: 97 TJ soft top Opinion: Save your money! E-mail: _jrossi@yahoo.com

Details: Bought this from a local company in Atlanta, not knowing there was another choice. They gave me this Steel Horse bikini and I was on my way. Hasn't EVER worked right. It is an SOB to install, and when you drive down the road, the thing flutters and flaps no matter how good you tie it down. Furthermore, it came with no instructions. You think installing this would be easy, but it's not. Steel Horse sucks and they have convinced me not to spend 1800 dollars on one of their hardtops.

Date: 25OCT1999 Company: Edelbrock Product: IAS shocks Model: 3" lifted TJ Opinion: Save your money! E-mail: Stadtap@hotmail.com

Details: The shocks are more like shock generators than shock absorbers. The best experience I had with them was when I took them off and put 9000's on.

Date: 22OCT1999 Company: 4 Wheel Parts Wholesalers Product: Customer Service Model: N/A Opinion: Save your money! E-mail: griffinbud@aol.com

Details: 4 Wheel Parts Wholesalers customer service sucks. I ordered a set of RS9000's in preparation for installing a 4" lift on my CJ-5 (when I finally got the right size, the RS9000's have been great!). I had not yet installed the lift, so I didn't have exact measurements. I figured that they should know which shocks to sell me, I mean, there have been more than a few CJ-5's with 4" lifts, right? Well, they sent me the wrong shocks - they didn't even reach the mounts after I got the lift on, so the Jeep just sat there. I e-mailed Rancho directly to get the scoop on which shocks I SHOULD have gotten. They said the ones I got were for a 2.5" lift, and I should have gotten part #s 9112 and 9116. So, I call 4WPW and tell them to send me the right ones. They tell me those aren't the right part #s and I should have 9116's on all corners. I told them that considering their previous screw-up, I'll go with Rancho's advice and get the 9112/9116. Then the guy proceeds to accuse me of already using the previous set, and says they'll have to receive the shocks back from me before they send me the replacements. I ended up paying for the second set so they'd expedite them to me, and I had to wait for a refund on the first set. Boy was I pissed. Save your money and buy your products from someone else.

Date: 18OCT1999 Company: Borla Product: CJ Exhaust Model: '86 CJ-7 Opinion: Save your money! E-mail: jjwvedder@yahoo.com

Details: I'm not so much dissatisfied by the exhaust hardware itself, but I need to vent about how I was treated by the company itself. I already had a Borla muffler for my Jeep and wanted to buy the rest of the cat-back system. After repeated calls to their staff, I didn't really seem to get anyone who wanted to help, it was always the run around. I got sent to voice mail, transferred to different lines, I was told I would be called back, (yeah ri